Dear Designated Caregiver:
I want to thank you for volunteering to be a designated caregiver for your loved one. Up to now we have not needed to call on any designated caregiver to provide care. I am however aware that you are all providing emotional and psychological support which is so greatly needed.

I did think that I should make everyone on this list aware of what this means to be a designated caregiver. Should we have cases of COVID in the facility we would be looking for your assistance in providing some assistance/services for your loved one. Although we are doing everything we can to prevent this, the possibility does exist.

If staffing becomes significantly reduced due to the corona virus or the workload becomes significantly increased due to sick Residents you may be called upon to assist with providing care and meeting the physical needs of your family member.

This may include personal hygiene, helping Residents to eat or any other physical need they may have. Any training that would be required will be provided. We would be providing the necessary Personal Protective Equipment at that time.

Please note that the Designated Caregiver title means that we could become greater partners in the care of your family member.

A while back all families or residents were asked to provide 2 caregivers for the record. We have most of this information. We do ask that you call the office at 204.388.5000 ext 304 to ensure we have the right names. Please note that for some families we have the spouse on the list under “Designated Caregiver”. We do not wish to have your mother/father become distressed that their spouse cannot come and visit with them. We do appreciate that many of the spouses are not physically fit to assist in the manner as would be required and so we are stating that the other person on the list would be expected to assist more often.

If you have questions or concerns please contact the Resident Care Managers (Shelly Mall main floor – Susan Nenson Special Care 2nd floor) or Darlene Solvason.

Let’s continue to protect our Residents together and keep this virus out.


Darlene Solvason
Director of Care