This statement is being released to our Residents, their families, our Team Members, Board Members, Stakeholders including our Town Council and CAO.

In the news on the weekend there were references made at how low the staffing was in many of the private Long Term Care PCH’s in Ontario and Quebec.

In Manitoba all PCH’s are bi-annually evaluated on 12 of 26 Standards every two years. Some of the Standards are “Core” meaning that these areas must be MET. The review is handled by an outside delegation appointed by Manitoba Health. Usually one of the 4 members are from the local Regional Health Authority and the others from Manitoba Health or other Regional Health Authorities.

In the matter of the Staffing Standards #22, #23 and #24 these deal with the levels and ability and further education of our staff.

Currently Manitoba requires that PCH’s must provide 3.6 hours of care per day per resident in standard PCH care (our main floor) and 6.9 hours of care per day for a resident in a Special Care Environment (those on our second floor).

Here in Manitoba we are evaluated bi-annually and must maintain these levels for the care of our residents.

In the matter of the care in the NCU Manor. Here these staff that fill the shifts 24 hours per day 7 days per week are provided and managed by Southern Health Santé Sud. We are grateful that the staffing levels have remained what they were before the Pandemic.

As noted before things are changing so very quickly across Canada and within the Province of Manitoba. We will keep you informed as we can on our Website but again ask for patience if these changes happen too quickly or for changes you personally feel we should have implemented already.

If you have any questions please contact the undersigned.

Wes Hildebrand
Chief Executive Officer
Chief Officer of Finance and HR
Niverville Heritage Centre Campus
P: 204.388.5000 ext. 211
F: 204.388.6431
E: wes@heritagecentre.ca